Frequently Asked Questions
How do I apply?
Applying is done via the Grants page which provides a summary of the funds that HIWCF manages. Click on the Fund name to see the Fund criteria, what causes the donor is supporting, and the requirements that any application needs to meet. If the fund is open a link to the online grant application form can be found on the Fund criteria's page together with accompanying Guidance notes.
How long does the application process take?
An average grant application process takes 10-12 weeks.
When will I hear if my grant application has been successful?
For the majority of our grant programmes, you will be notified within 4-6 weeks of submission. Grants are awarded during April, July, September and November and you will be informed via email of the Grant Panel's decision. If you have not heard anything, please check your junk/spam inbox.
Can we apply to more than one fund?
Yes, you can apply to more than one fund. However, due to high demand, a second application may not make it through to stage two of the application process. Generally, HIWCF does not give more than £5,000 to any one organisation in a year.
We've been awarded a grant already this year. Can we apply again?
Yes, you can apply again provided that the monitoring for your previous grant has been completed.
Online Grant Application
Why haven't I received the Registration email?
Please check you junk/spam inbox as the registration email can sometimes be marked as spam. If the email has not arrived within 30 minutes, please try entering your email address again. If the email still has not arrived within 30 minutes, please contact firstname.lastname@example.org for assistance.
Who is a suitable referee?
Generally, referees are either someone from the local authority, local voluntary services, or another organisation with similar activities and/or aims. Please refer to the Guidance notes and the Fund criteria for specific requirements for referees.
I've tried to submit my online form, but it won't submit.
Please check that you have corrected all highlighted validation issues.
My online form is stuck on 'processing'.
Please wait for the form to finish processing. If you are uploading a large document, this may take some time. If the form stays 'processing' for longer than 30 minutes, you may wish to reload. Please note that reloading the form will lose any unsaved data.
I started the form, but when I re-entered all my data had been lost. Can it be recovered?
Any unsaved data cannot be recovered. Please save frequently.
Can I send my form to others?
Yes, you can forward the link to your unique online form to others.
I've already attached all my documents on another application. Do I need to attach them again?
We will only need the signed and completed Section B and your latest annual accounts. Please email email@example.com advising that your documentation was previously submitted.
I submitted my form but did not save a copy. Can you send me one?
An automatic email will be sent to you after submission with a PDF copy of your application attached. Please check you junk/spam inbox. If the email does not arrive, please contact firstname.lastname@example.org
I submitted my form, but noticed some information was wrong. How do I correct them?
Please email any amendments to email@example.com and quote your reference number contained in the same email as the link to your online form.
Please refer to the accompanying Guidance Notes for further details about applying. If you have any other queries, please contact firstname.lastname@example.org
Why am I being emailed by an assessor?
HIWCF's assessors may contact you if they have any queries about your application or organisation. Please answer their questions promptly by the assessor's deadline or your application may not be able to proceed to panel.
We were awarded a grant. When will we receive it?
Grant award payments are paid directly into your organisation's bank account shortly after you receive your award letter.
We've received some money into our bank account but we don't know what it refers to.
Please check your junk/spam inbox for any communications. If there are none, please contact email@example.com
Please contact firstname.lastname@example.org for any enquiries about your grant application.
When is the Monitoring form due?
Your Monitoring form will be due shortly after the end of project date entered on your application and/or 12 months after the grant was awarded, whichever is sooner, unless otherwise specified.
What do I need to do to complete monitoring?
Full details for what is required for monitoring can be found on the Monitoring form.
Our project has been delayed, can we have an extension?
Please contact email@example.com with full details about the situtation.
Please contact firstname.lastname@example.org for enquiries about your grant monitoring.